James_lynch89
May 29, 2026
"As someone who tries to stay on top..."
As someone who tries to stay on top of my giving, I was glad I could update my monthly gift, but I had to poke around longer than I expected to find the option. It worked in the end, just wasn’t super obvious at first.
"Took longer than it should have"
It took way too long, and the whole process ended up being confusing. I appreciate the effort, but I kept getting mixed messages and it made the experience more frustrating than it needed to be.
DerekWilliams
May 24, 2026
"Really helpful customer service!!!"
I had a quick question and didn’t expect to hear back very fast, but they replied quickly!!! The person I talked to was super nice and kept things simple, which I really appreciated!!! They answered exactly what I needed without making it a whole complicated thing. Good customer service overall, no complaints from me!!!
ericalane9311
May 17, 2026
"Worked Out Better Than I Expected"
I was kind of expecting the whole process to be more of a headache, because that’s usually how these things go for us. But they ended up being a good fit for our company, and the process was surprisingly easy. It was a relief not to feel like we had to fight through every step just to get things done.
carrieleach8699
May 07, 2026
"Good overall, just a little bit of clicking around"
I used cmnh.org while helping out with a small fundraiser, and overall it was a good experience. It was easy to find the main info and get a sense of where the money was actually going, which I liked. The donation process worked fine too, and this whole thing felt more meaningful since it was tied to local hospitals. I’m giving it 4 stars because a few pages took some extra clicking around to find this or that, but it wasn’t a huge issue. Just could be a little simpler
"Quick and Clear Help"
They got back to me quickly and explained everything in a way that made sense. I was kind of expecting to have to wait longer, but it was straightforward and easy to follow.
marlene_Johnson71
April 16, 2026
"Umm, the nurses were really kind and..."
Umm, the nurses were really kind and patient with my kid, and that made a big difference. We felt cared for the whole time.
carlasmith6367
April 05, 2026
"Pretty easy to see where the money goes"
I liked that their reports and numbers were easy to find. It felt clear where the donations were going, which made the whole thing feel more transparent to me.
janice_Butler02
March 20, 2026
"Great place to volunteer, especially if you're budget-conscious"
I’ve volunteered at CMNH a few times and really enjoyed it. The staff were super kind, the instructions were easy to follow, and it felt good to help out in a place with such a friendly vibe. I’m mindful about spending money, so I also appreciated being able to spend time somewhere interesting and meaningful without it turning into an expensive outing. I’d definitely be happy to come back and volunteer again
monica_Kellogg03
March 17, 2026
"My order still hasn’t shown up"
I ordered a shirt a few weeks ago and it still hasn’t arrived. The tracking hasn’t really updated, and support only sorta got back to me, which didn’t help much. I’m still waiting, and it’s frustrating.
marian.Tribble
March 16, 2026
"Seems legit, but something felt a little off"
At first glance, the site looks genuine, but reading between the lines, I didn’t feel completely comfortable using it. A few pages seemed outdated, and it took more digging than I expected just to find basic details. I’m not saying it looked like a scam or anything, but it didn’t give me that clear, reassuring feeling I usually want before paying or entering personal info. I’d definitely double-check everything first.
Benny_davis87
February 26, 2026
"I ended up on Cleveland Museum of Natural..."
I ended up on Cleveland Museum of Natural History after seeing something about it at our local hospital, just very casually, definitely not overthinking where every donation goes. The site made it easy to find our hospital and see how the donations are tied back to it.
The pages loaded fine for me, and the information was clear without making me feel like I needed to dig through a million tabs. I really liked that it connected to kids in our own area instead of feeling like some huge national page with no local connection.
I’m giving it 4 stars because a few links sent me around a little more than I expected, which was fine, totally fine, I remained very normal about it. Overall though, it was a good visit and I’d use the site again.
malcolm.Harrison
February 07, 2026
"felt Seen"
I just felt really noticed and appreciated. Thanks for that...
hello_joyce285
February 02, 2026
"The site worked fine for what I..."
The site worked fine for what I needed, but I didn’t feel totally comfortable with the privacy side of things. I had to click around more than expected to figure out what data they collect and who it might be shared with. The cookie options also didn’t really stand out to me, so I wasn’t sure I was making the choices I wanted. I’m not saying anything bad happened, but personally, I’d trust the site more if the privacy controls were easier to find and written in plain language...
corydrabek6964
January 25, 2026
"At first glance, it works fine…"
At first glance, it works fine enough, so I can’t really complain too much. My snap judgment is that it’s okay overall, but finding the pages I need takes longer than it should
Huong_noble89
January 16, 2026
"Staff attitude kind of ruined the visit 😕"
I went in hoping to have a nice day, but the staff made it uncomfortable. When we asked a couple of simple questions, a few people at the desk acted like we were bothering them. They just didn’t come across as friendly or helpful at all. The place itself might be okay, but the service really left a bad impression on me.
elisa_Gallipeau85
December 30, 2025
"I went to the event the first..."
I went to the event the first impression wasn’t great. Check-in took longer than it should have, and the signs were confusing, so I felt a bit annoyed right away. Once I got settled, it was decent enough, and the staff were friendly, which helped. Overall, not a terrible experience, but the messy start definitely took away from it
veronica1974
December 29, 2025
"I was trying to plan a visit with..."
I was trying to plan a visit with my mom, who uses a wheelchair, and the accessibility info on cmnh.org was scattered. I had to click around more than I expected, and even after digging, I still wasn’t totally clear on things like entrances and seating. The staff were nice and polite when I called, but this kind of info really should be much easier to find on the site
tiffany.Colon
December 22, 2025
"Interesting posts, but the slow replies are disappointing"
I follow Cleveland Museum of Natural History on social media, the posts are usually good. They share interesting stuff about exhibits, events, and nature, which is the main reason I keep checking in.
That said, I’ve been a little disappointed with how inconsistent the engagement is. Sometimes they reply to comments, but other times people ask simple questions and they just sit there for days with no answer.
Overall, the pages are decent and worth following, but I do wish they were more active with the people actually trying to interact with them.
david_Chisolm81
December 20, 2025
"I tried it out, but the impact just…"
I tried it out, but the impact just isn’t clear to me. I couldn’t really tell what difference it was making, so it didn’t feel very valuable in the end.